Customer

Customer Success Lead

Make sure every customer turns visibility data into a weekly action backlog — not another ignored dashboard.

Remote · Full-time

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About the role

You'll be the bridge between Anny's product and marketing teams who need to win mentions. Onboarding, QBRs, and playbooks that turn reports into outreach, content, and competitive moves.

What you'll do

  • Own onboarding and ongoing success for brand and agency accounts
  • Translate visibility gaps into prioritized action plans
  • Feed product with patterns from real customer workflows
  • Build light playbooks for common GEO motions

Nice to have

  • SaaS CS or solutions experience with marketing tools
  • Familiarity with SEO, PR, or content ops
  • Comfort presenting to non-technical stakeholders

How we hire

Short intro call, a scoped work sample or walkthrough of something you've shipped, then a conversation with the team. We move quickly and keep the process lightweight.

Prefer email? Reach us at careers@dodoxhq.com.

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